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Customer Care Executive/ Sr.Customer Care Executive (Voice), Technical Support Executive/ Sr.Technical Support Executive (Voice)

Location:	Noida, Delhi, India
Job Type:	Permanent
Posted:	14th Dec 2009
Closing Date:	11th Jan 2010
Posted By:	i360 Staffing & Training Solutions Pvt. Ltd
Details:
Customer Care Executive/ Sr.Customer Care Executive (Voice), Technical Support Executive/ Sr.Technical Support Executive (Voice) i360 Staffing & Training Solutions Pvt. Ltd. is hiring for: Dish TV is India's first and also the largest satellite based Direct to Home(DTH) television service provider. Promoted by Essel Group - the parent company of Zee Network, Dishtv aims to be an entertainment provider and harbinger of the new age media in India. In a short span it has grown to a registered subscriber base of over 4 million, growing at the rate of approximately one million subscribers per annum. It offers on its platform 200+ national and international channels, with digital quality sound and picture. Designation: Customer Care Executive/ Sr.Customer Care Executive (Voice) Technical Support Executive/ Sr.Technical Support Executive (Voice) Job Description - A Customer Care Executive will be responsible for answering calls from dishtv subscribers. - He/She will achieve Customer Satisfaction, Query Resolution and industry standard of communication as will be prescribed. Desired Profile - Prospective candidate should have a minimum experience* of 6 months with a call center engaged in Customer Service. - Candidate must be able to speak both English and Hindi fluently without Regional or Mother Tongue Influence. - He/She must also have an English Typing Speed of minimum 25wpm with 90% accuracy. Desired Profile - Prospective candidate should have a minimum experience* of 6 months with a call center engaged in Technical Support. - Excellent Knowledge of PC's and Internet - Experience of working in Tech support process ( DTH background preferred) - Candidate must be able to speak both English and Hindi fluently without Regional or Mother Tongue Influence. - He/She must also have an English Typing Speed of minimum 25wpm with 90% accuracy. Interested candidates can email the updated resume or call on the contact details mentioned below. *Freshers with good communication skills may also apply Experience : 0 Years Industry Type : Media/Dotcom/ Entertainment Functional Area : ITES/BPO/KPO, Customer Service, Ops. Education : UG - Any Graduate - Any Specialization PG - Any PG Course - Any Specialization;Post Graduation Not Required Compensation: Monthly incentives, point pick-up and drop, annual bonus Location : Noida Keywords : CCE, Customer Support, Customer Support Executive, Customer Service Contact : Saurabh Sengupta

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